Terms and conditions


- The company Fal.Ni Trade Srl with VAT number 05544230658

- Customer: the person identified by the data entered at the time of registration or first purchase


By "online" sales contract we mean the distance contract and that is the legal transaction concerning movable goods and/or services stipulated between a supplier, 05544230658 , and a consumer and/or customer within a distance selling system organized by the supplier who, for this contract, exclusively uses the distance communication technology called "internet". All contracts, therefore, will be concluded directly through access by the consumer and/or customer to the website corresponding to the address www.cheprofumo.com, where, following the appropriate procedures, they will conclude the contract for the purchase of the good. The supplier may at its discretion request the consumer and/or customer to confirm the order placed. By consumer we mean any natural person who, in contracts for the sale of consumer goods, acts for purposes unrelated to any entrepreneurial activity carried out.


For each order placed on cheprofumo.com, it issues a receipt or, for customers who have and have entered their VAT number in their personal data, an invoice for the material shipped, also sending it via e-mail to the order holder, pursuant to of art. 14 DPR 445/2000 and DL 52/2004. For the issuing of the invoice, the information provided by the Customer at the time of the order is valid. No changes to the invoice will be possible after it has been issued, nor will it be possible to issue an invoice after the order has been processed to Customers who have not provided their VAT number at the time of the order.

Fal.Ni Trade Srl will process the order within 24/48 hours of receiving payment. The shipment will take place via Express Courier (GLS) which will deliver the goods within the next 24 hours (48 hours for islands and remote or difficult to reach areas).

Fal.Ni Trade Srl does not assume any responsibility for any delays caused by the courier, but offers full assistance to ensure the delivery is successful.


Pursuant to and for the purposes of articles. 64 et seq. Legislative Decree no. 206/05 the Customer may exercise the right of withdrawal within 10 working days of receipt of the goods, without any penalty and without specifying the reason (only and exclusively in the event that the product has not been opened and used ).

The Customer must follow the following simple procedure:

1) Send a Right of Withdrawal request via email to the site manager at info@cheprofumo.it within 10 working days of receiving the goods.

Obviously in case of any problem you can contact Customer Service on 3921311286 by telephone or via whatsapp or send an email to info@cheprofumo.it

2) Arrange, using a courier of your choice, to ship the product to Fal.Ni Trade Srl carefully packaged in the original packaging, inserting inside a copy of the Authorization email received as a response from the Manager Fal.Ni Trade Srl .

Fal.Ni Trade Srl will refund the amount spent with the same payment method with which the purchase was made (the shipping costs incurred by the customer to return the goods will not be refunded), within 5 days of receiving the goods.

The Right of Withdrawal does not apply to products used even partially (even just by spraying the product to smell its fragrance) without any exception and under any circumstances.
It will not be possible to apply the right of withdrawal if the returned product is not intact, meaning any damage not due to transport (lack of original packaging, absence of integral parts of the product, etc.).